FREQUENTLY ASKED QUESTIONS

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What are the prizes for this promotion?
Collect and Win Game Prizes: (10) Grand Prizes: A $10,000 Walmart gift card. Odds of obtaining a Collect and Win Game Rare Letter are 1:429,752. Odds of obtaining a Collect and Win Game Common Letter depend on the number of times entrants play and the Letters distributed.

Instant Win Game Prizes: (1) First Prize: A trip for four (4) to Orlando, Florida. ARV: $10,000. Odds of winning the First Prize are 1:4,297,520. (3) Second Prizes: An Xbox console. ARV: $500. Odds of winning a Second Prize are 1:1,432,506.7. (22) Third Prizes: A $100 Walmart gift card. Odds of winning a Third Prize are 1:195,341.8. (1,000) Fourth Prizes: A $50 Walmart gift card. Odds of winning a Fourth Prize are 1:4,297.5. (1,622) Fifth Prizes: A $25 Walmart gift card. Odds of winning a Fifth Prize are 1:2,649.5. (300,000) Sixth Prizes: A free product coupon good for a free Milka. ARV: $1.34. Odds of winning a Sixth Prize are 1:14.3. (3,994,872) Seventh Prizes: A coupon good for $0.25 off any Family Size OREO, CHIPS AHOY! or RITZ product. Odds of winning a Seventh Prize are 1:1.1.

See the Official Rules for complete details.
How many prizes could I win?
There is a limit of one (1) Collect and Win Game prize and one (1) Instant Win Game First Prize, Second Prize, Third Prize, Fourth Prize or Fifth Prize per email address/person. .
I think I'm having technical issues. What should I do?
Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Why can't I use my P.O. Box address to register or claim my prize?
Your home address allows us to identify your residence for eligibility purposes.

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