Sing it with OREO

Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What are the prizes for this promotion?
  • One (1) Grand Prize: 4 day/3 night trip for two (2) to Toronto, ON.  Trip consists of roundtrip coach class air travel for two (winner and one guest) from major airport nearest winner's Canadian residence to Toronto, ON on Sponsor designated dates; 4 days/3 nights hotel accommodations (one room, double occupancy); roundtrip ground transportation between winner's home/airport and hotel/concert venue; a gift bag (for winner only); two (2) Lady Gaga concert tickets; meet and greet with Lady Gaga (see further details below); one (1) personalized OREOgram message and autograph from Lady Gaga for winner only and $2,900CDN in spending money for the winner only.  Approximate retail value of Grand Prize is $16,426.76.
  • Five (5) First Prizes: One (1) Lady Gaga autographed item. The actual value of the autographed item is subject to change as the Sponsor reserves the right to substitute the prize with an item of equal or greater value. The ARV is estimated for purposed of these Official Rules. ARV: $130.89.
  • One Hundred (100) Second Prizes: One (1) Lady Gaga Chromatica T-Shirt. ARV: $45.81.
  • One Hundred (100) Third Prizes: One (1) Lady Gaga Chromatica Vinyl Album. ARV: $37.96.
  • Two Hundred and Fifty (250) Fourth Prizes: One (1) pair of headphones. ARV: $28.80.
  • Three Hundred (300) Fifth Prizes: One (1) music box. ARV: $17.02.
See the Official Rules for complete details.
How many times can I enter the promotion?
You may enter up to 10 times per day during the promotion period.
How many prizes could I win?
There is a limit of one prize per email address/person.
How do I report an OREOgram that is inappropriate?
If you received an OREOgram that contains content that is against the Submission Guidelines in the Official Rules, it can be marked for review by clicking the "Report video as inappropriate" link after it is viewed.
Why was my OREOgram flagged as inappropriate?
If your OREOgram has been flagged as inappropriate, the OREOgram potentially contains content that is against the Submission Guidelines in the Official Rules. It will not be viewable for 24-48 hours while it is being reviewed.
How will I know if I'm a contest winner?
The grand prize drawing will be held on or around April 2, 2021. The winners will be notified via email from the contact information provided upon registration.
I got a message that I've already entered today, but I haven't. What should I do?
Make sure you are visiting directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
I think I’m having technical issues. What should I do?
Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Why can't I use my P.O. Box address to register or claim my prize?
Your home address allows us to identify your residence for eligibility purposes.
How do I create an OREOgram or GAGAgram?
  • Step 1: Once you have come to the site, and have accepted the Official Rules to begin the experience, you will select the OREOgram option titled "Sing it from the heart" or a GAGAgram.
  • Step 2: You will select a "vibe" (1 of 6 options) as your track. You can preview the track before making the final selection.
  • Step 3: You input the OREOgram or GAGAgram's recipient name (up to 15 characters), which will be a part of the message on the OREOgram.
  • Step 4: You will tap and hold to record up to 8 seconds of audio as the OREOgram message or choose a pre-recorded GAGAgram.
  • Step 5: Once processed, you will be able to review your transcribed message, and listen to the processed audio against the backing track (from here, you can "try again" if you don't like your message)
  • Step 6: Once you are happy with your message, you can continue to turn it into an official OREOgram or GAGAgram. The OREOgram or GAGAgram animation will play out with your custom audio and message.
  • Step 7: You can replay your OREOgram or GAGAgram, or Enter Contest, to continue on and share your OREOgram or GAGAgram.
Can I access an OREOgram that I previously created?
Once you create a new OREOgram, you will not be able to access and share an older OREOgram.
Can I edit an OREOgram?
You can’t edit an OREOgram, but you can make a new version at