FREQUENTLY ASKED QUESTIONS.

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. What are the prizes for this promotion?
A. SWEEPSTAKES: One (1) Grand Prize: A trip for four (4) to Frisco, Texas to attend the 2020 Division I FCS National Championship Game.

INSTANT WIN: Fifty-Seven (57) First Prizes:
  • One (1) Curved Smart TV (up to 65")
  • One (1) 4-Burner Grill
  • One (1) Tablet
  • One (1) Large Insulated Cooler
  • One (1) Portable Tailgate Grill
  • Ten (10) Corn Hole Sets
  • One (1) Small Insulated Cooler
  • One (1) Streaming Media Device
  • Five (5) Bluetooth Speakers
  • Five (5) Lawn Chairs (set of 4)
  • Fifteen (15) Branded Snack Bowls (2) with RITZ Crisp & Thins packages
  • Fifteen (15) Sports Apparel/Merchandise Gift Cards Terms and Conditions Apply
See the Official Rules for complete details.
Q. How many times can I enter the promotion?
A. You may enter once per day.
Q. How many prizes could I win?
A.There is a limit of one (1) Sweepstakes prize and one (1) Instant Win Game prize, per email address/person/household.
Q. How do I play the instant win?
A. Cast your flavor vote to see if you've won a prize.
Q. I won the instant win, but never received an email with more details. What should I do?
A. To make sure you get emails, add customercare@helloworldfulfillment.com to your address book. Fill out the form below to let us know you didn't receive your win email.
Q. How will I know if I'm the big sweepstakes winner?
A. The grand prize drawing will be held on or around October 7th. The winner will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted.

A direct link to this list can be found in the Official Rules.
Q. I got a message that I've already entered today, but I haven't. What should I do?
A. Make sure you are visiting https://mondelez.promo.eprize.com/ritzvote19/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
Q. I think I'm having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com.
Q. Why can't I use my P.O. Box address to register or claim my prize?
A. Your home address allows us to identify your residence for eligibility purposes.

Still have a question? Please complete this form. Please note: a response may take up to three business days.

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