Taste of Welcome

Frequently Asked Questions

While the Terms and Conditions outline the complete details of this promotion, your question may already be answered below.

What are the rewards for this promotion?
Bon Appétit x Ritz Holiday cookbook (2,000 copies)

See the Terms and Conditions for complete details.
How many times can I request a cookbook the promotion?
You may request a cookbook once per the life of the promotion.
How many rewards could I win?
There is a limit of one copy per person.
I got a message that I've already requested a cookbook today, but I haven't. What should I do?
Make sure you are visiting https://mondelez.promo.eprize.com/ritzholiday/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
What are browser cookies... and how do I enable them?
Cookies help you stay logged into a website by storing a small amount of information about your session. Cookies must be enabled to participate in this program.

If you are not familiar with how to enable "cookies" on your browser, click on "Help" in the menu bar of your browser and search under "cookies."
I think I'm having technical issues. What should I do?
Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Microsoft Edge, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do requested a cookbook during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Why can't I use my P.O. Box address to register or claim my prize?
Your home address allows us to identify your residence for eligibility purposes.