2020 TRIDENT CHEW TUNES

FREQUENTLY ASKED QUESTIONS

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What are the prizes for this promotion?
Grand Prize:
A trip for two to Los Angeles, California to attend the 63rd GRAMMY Awards® in 2021! Trip includes air travel, hotel accommodations, admission tickets, spending money and more. Or you may choose a Cash Prize of $10,500.

Instant Win Prizes:
  • Bluetooth® stereo turntable & a TRIDENT product
  • $30 streaming music gift card & a TRIDENT product
  • A pair of Bluetooth headphones & a TRIDENT product

See Official Rules for complete details.
How many times can I enter the promotion?
You may enter via Instagram and/or Twitter fifty (50) times during the promotion period. You may enter the Sweepstakes and play the Instant Win Game via the website once per day.

5/14/20 - 11/1/20
How many prizes could I win?
There is a limit of one (1) sweepstakes prize and one (1) Instant Win Prize per person.
How do I play the instant win game?
Click the DID I WIN button to reveal if you're an instant winner.
I won the instant win game, but never received an email with more details. What should I do?
Please search your inbox, including your spam folder, for an email from customercare@helloworldfulfillment.com. If you still cannot find the email, please fill out the contact form to let us know so that we can assist.
How will I know if I'm the big sweepstakes winner?
The grand prize drawing will be held on or around November 2, 2020. The winner will be notified via email from the contact information provided upon registration. Once all winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Official Rules.
I got a message that I've already entered today, but I haven't. What should I do?
Make sure you are visiting https://mondelez.promo.eprize.com/chewtunes/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
I think I’m having technical issues. What should I do?
Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Why can't I use my P.O. Box address to register or claim my prize?
Your home address allows us to identify your residence for eligibility purposes.